Privacy Policy

Effective Date: March 15, 2026

Welcome to Giant Wins Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.giantwins.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, postal address, email address, phone number, date of birth, and payment information.
Account Information: username, password, and other registration details.
Transactional Information: details of deposits, withdrawals, bets, wins, and losses.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including age verification and anti-money laundering checks.
To process your transactions and manage your account.
To communicate with you, including responding to your inquiries and sending important notices.
To improve our website, products, and services.
To send you promotional materials and offers where you have consented to receive such communications.
To detect and prevent fraud and other unlawful activities.
To comply with applicable laws, regulations, and industry standards.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, provided they do not override your rights.

4. Sharing Your Information

We may share your information with:

Service Providers: third parties who perform services on our behalf, such as payment processors, identity verification services, and IT providers.
Regulatory Authorities: where required by law or regulation, including gambling commissions and law enforcement agencies.
Affiliates and Partners: for marketing and promotional purposes, only with your consent.
Business Transfers: in the event of a merger, acquisition, or sale of assets.

All third parties are required to keep your information confidential and use it only for the purposes we disclose.

5. International Data Transfers

Your information may be transferred to, and processed in, countries outside the UK, including countries that may not have the same data protection laws as the UK. When we do so, we ensure appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection laws:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You may request that we restrict the processing of your data.
Right to Data Portability: You may request to receive your data in a structured, commonly used format.
Right to Object: You may object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Giant Wins Casino
Email: [email protected]
Postal Address: 45 King Street, London, EC2V 8AB, United Kingdom
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit https://ico.org.uk for more information.