Responsible Gambling
At Giant Wins, we are committed to promoting responsible gambling and ensuring that our players enjoy a safe and secure gaming environment. We believe that gambling should be an enjoyable form of entertainment, not a source of problems or distress.
Our Commitment
Giant Wins is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all responsible gambling standards set forth by UK legislation. We are dedicated to preventing gambling-related harm and supporting players who may be experiencing difficulties.
Setting Limits
We provide various tools to help you maintain control over your gambling activities:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Loss Limits: Control how much you can lose over a specified period
- Session Time Limits: Limit the amount of time you spend gambling
- Wager Limits: Set maximum bet amounts
- Reality Checks: Receive pop-up reminders about time spent gambling
To set any of these limits, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team.
Self-Exclusion
If you feel you need to take a break from gambling, we offer self-exclusion options:
- Temporary Self-Exclusion: Block access to your account for 24 hours, 7 days, 1 month, or 6 months
- Permanent Self-Exclusion: Permanently close your account
During any self-exclusion period, you will not be able to access your account or receive promotional materials from us.
GAMSTOP
GAMSTOP is the UK's national self-exclusion scheme for online gambling. If you register with GAMSTOP, you will be prevented from using all UK licensed gambling websites for your chosen period (6 months, 1 year, or 5 years).
To register with GAMSTOP, visit www.gamstop.co.uk
Warning Signs
Please be aware of these potential warning signs of problem gambling:
- Spending more money or time gambling than you can afford
- Gambling to escape problems or negative emotions
- Lying about your gambling activities
- Chasing losses with bigger bets
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you or someone you know is experiencing gambling problems, help is available:
UK Support Organizations
- GamCare: Free confidential support and advice
Phone: 0808 8020 133 (24/7)
Website: www.gamcare.org.uk
Live Chat available on their website - Gambling Therapy: Free online support
Website: www.gamblingtherapy.org - BeGambleAware: Information and support
Website: www.begambleaware.org - Samaritans: Emotional support
Phone: 116 123 (24/7, free from any phone)
Website: www.samaritans.org
Underage Gambling
Giant Wins strictly prohibits underage gambling. You must be 18 years or older to create an account and gamble on our site. We use age verification systems and may request additional documentation to verify your age and identity.
If you suspect that a minor has accessed our services, please contact us immediately at [email protected]
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, separate from company operational funds. This ensures your money is protected in accordance with UK Gambling Commission requirements.
Contact Us
If you have any concerns about your gambling or need assistance with responsible gambling tools, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: 0800 123 4567 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements.
This page was last updated: March 15, 2026
Remember: Gambling should be fun. When the fun stops, stop.